Officials: Website issue shouldn’t affect Vallejo meetings

by John Glidden | Feb. 6, 2021

VALLEJO – A hardware issue with Vallejo’s website vendor, Intrado/West, won’t affect Tuesday night’s Vallejo City Council meetings, city spokeswoman Christina Lee told Saturday night.

Lee confirmed that upcoming meetings will be hosted on a temporary webpage the city has created in response to the outage.

The outage, which has forced several municipal websites offline since early Thursday afternoon, surpassed 67 hours Sunday morning as both the city’s main website, and the Vallejo Police Department website remained offline.

Both the city and Inrado say they don’t know when the issue will be corrected.

Intrado/West has maintained that a hardware issue is the cause. Both the company and Lee rulled out cybersecurity issues as the cause of the interruption.

“Intrado technical teams are continuing to make progress on restoring service to customers,” according to the company.

The issue appears to have affected other city and school district websites, including the Salem (MA) Public School District, and the city of Cotati website, among others.

The Vallejo Planning Commission is scheduled to meet Monday to discuss the city’s draft New Zoning Code Project, while the council holds three separate meetings on Tuesday.

The council will meet at 4 p.m. in closed session to discuss the status of 45 separate lawsuits the city is a part of. Then, at 6 p.m., the council will convene as the Vallejo Flood and Wastewater District Board of Trustees to review items with that agency before holding a 7 p.m. city council meeting.

On Saturday night, the city issued a press release providing ways for residents to connect with city officials:

For city-related questions, email the City PIO at 
For Police Department related questions, email the PD PIO at 
For an active complaint or emergency, call 911 or 707-552-3285 so that an officer can be dispatched.
To file a police report, call 707-648-4491 – Hours of operation: Monday-Thursday 7:30 am-5:30 pm.
For water billing and service-related questions, email
To pay your water bill, visit,
For building permits using eTrakit, visit
For building permits using Oracle, visit

Published by John Glidden

John Glidden is a freelance journalist reporting on the city of Vallejo. The native Vallejoan also covers the local school district, Vallejo elections, and public safety.

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